How do I place a decorated order?
Placing a decorated order is easy! You can submit your order online through our website. For more details, please visit our Order Submission page.
What are the production times for a decorated order?
Estimated production lead times for each product and decoration method can be found on the product pages of our website. Please note that these are estimates based on our current production capacity and apply to standard quantities, single imprint locations, and colors. Production times are subject to change and are not guaranteed. Additionally, the lead times assume that no modifications will be needed for your artwork, and they do not account for proof handling time.
When does production start on my order?
Production will begin once the artwork or pre-production proof has been approved.
What are the minimum order quantities for decoration?
Minimum order quantities depend on the product and decoration method. To view the minimums for each product, visit our website at navigate to your desired product, and check the "Minimum Order Quantity" under the "Decorated" tab on the product page.
Does 365Customize accept online returns for decorated items?
Due to the custom nature of decorated orders, we are unable to accept returns for these products online. Please refer to our Terms And Conditions page for more information.
What are the shipping details?
All items are made to order. Production times vary depending on the product; check the specific product page for details. Once production is complete, your order will be shipped according to the shipping method you choose. Please note that returns and exchanges are not accepted. For further details, please review our Returns And Exchanges policy.
Thank you for choosing 365Customize for your custom apparel needs!