Learn More About Ordering from 365Customize
How do i place a decorated order?
We are pleased to offer online submission for decoration orders through our website. See our Order Submission page for more details.
What are the production times for a decorated order?
You can find estimated production lead times for each product and decoration method on our website’s product pages. Please note that these estimates are based on our current production capacity and apply to standard quantities, single imprint locations, and colors. They are subject to change and are not guaranteed. Additionally, the lead times assume that no modifications will be needed for your art files and do not account for handling time for proofs.
When does production start on my order?
We will begin production once the artwork or pre-production proof has been approved.
What are the minimum order quantities for decoration?
Order minimums vary depending on the product and decoration method. To view the minimum order quantities for each product, visit our website at www.365Customize.com Navigate to the desired product and check the "Minimum Order Quantity" under the "Decorated" tab on the product page.
Does 365Customize accept online returns for decorated items?
Due to the custom nature of decorated orders, we cannot accept returns for these products online. For more details, please refer to our Terms and Conditions page.
What are the shipping details?
All items are made to order. Production times vary depending on the product you select; please check the specific product page for details. Once production is complete, your order will be shipped according to your chosen shipping method. Please note that returns and exchanges are not accepted. For more information, please refer to our Returns & Exchanges policy and FAQs.
Thank you for choosing us for your custom apparel needs!